At CutterToolusa, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy.

**Eligibility for Returns:**
– Items must be returned within 30 days of the delivery date.
– Products must be in their original condition, unused, and in the original packaging.

**How to Initiate a Return:**
1. Contact us at 937-576-6848 or via email at [email protected] to request a return authorization.
2. Include your order number and the reason for the return in your request.

**Return Shipping:**
– Customers are responsible for return shipping costs unless the item is defective or incorrect.
– We recommend using a trackable shipping service to ensure that your return is received.

**Refunds:**
– Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed and credited back to your original method of payment within 7-14 business days.

**Exchanges:**
– If you need to exchange an item for the same product, please follow the return process and place a new order.

For any further questions regarding our returns policy, feel free to reach out to us. Thank you for shopping with CutterToolusa!